PERSONAL STYLING
SERVICES AGREEMENT

The Stylist has been engaged to provide personalized fashion styling services based on the Customer’s stated needs, preferences, occasion, personal style, sizing, budget, and other information provided by Customer. The service is intended for individuals seeking professional assistance in creating fashionable and coordinated outfits using resources available at or around the Beverly Center and participating retailers. The Stylist will make a good-faith and concerted effort to understand Customer’s needs and identify clothing, accessories, and styling options that best meet those needs.

Each styling appointment is reserved for a specific date, start time, end time, and duration.

The Stylist is reserved for Customer during the designated appointment period.

Customer acknowledges that the styling fee is paid for the Stylist’s time, labor, professional expertise, preparation, recommendations, and styling assistance during the designated appointment.

The Stylist is not required to provide services beyond the scheduled appointment period unless an extension is separately agreed upon.

The Customer expressly acknowledges and agrees that the styling fee is strictly a fee for the Stylist’s time and professional styling services. The styling fee does not constitute payment for clothing, accessories, shoes, merchandise, rental charges, alterations, or other products unless specifically stated in writing. Customer is solely responsible for all costs associated with purchasing or renting garments and other merchandise selected during the styling appointment.

A deposit must be paid in advance in order to reserve and confirm the styling appointment.

The deposit secures the Stylist’s designated time and is subject to L4L’s applicable cancellation and refund policy. The remaining balance of the styling fee must be paid in full before the styling appointment begins. The Stylist and/or L4L may decline to begin the styling appointment if the balance has not been paid in full. Unless otherwise expressly agreed in writing, no styling services will begin until all required fees have been received.

The appointment may be booked for a specified number of looks or outfits.

During the designated appointment, the Stylist will make a good-faith effort to provide at least five (5) styling options or outfit combinations based on Customer’s stated needs, preferences, and available resources. The five options may include different combinations of garments, accessories, shoes, layering pieces, colors, silhouettes, or complete or partial outfit concepts.

Providing five options does not guarantee that Customer will purchase, rent, accept, or use any particular item.

Customer acknowledges that styling is a creative and subjective service and that L4L and the Stylist do not guarantee that Customer will leave the appointment with a complete look.

The availability of a complete look may depend upon:

• Store inventory;
• Customer’s size;
• Customer’s budget;
• Color and style preferences;
• Seasonal availability;
• Retailer inventory;
• Product availability;
• Customer’s willingness to consider recommendations; and
• Other circumstances outside the Stylist’s control.

The Stylist will make a concerted and good-faith effort to create an appropriate look based on Customer’s needs but does not guarantee a particular result.

The styling appointment may utilize resources throughout the Beverly Center mall and participating retailers. The Stylist may recommend or identify garments, accessories, shoes, beauty items, or other products available from retailers throughout the mall. The styling service is therefore not limited to merchandise available through L4L. The Stylist and L4L do not guarantee the inventory, sizing, pricing, availability, quality, return policy, or suitability of merchandise offered by third-party retailers.

Customer is solely responsible for the cost of all garments, accessories, shoes, and other merchandise purchased or rented as a result of the styling appointment. The styling fee does not include the cost of the Customer’s wardrobe. Certain garments may be included in a particular rental package if expressly identified in writing. Any garment included in a rental package remains subject to the applicable rental terms and conditions. Unless expressly stated otherwise, Customer is responsible for paying the full purchase or rental price of all merchandise.

Customer should communicate any wardrobe budget to the Stylist before or at the beginning of the appointment. The Stylist will make a reasonable effort to consider the stated budget when making recommendations. However, the Stylist does not guarantee that a desired look can be created within the Customer’s stated budget. Retail prices and inventory are determined by individual retailers and may change without notice.

Customer acknowledges that fashion styling involves professional judgment and subjective creative decisions.

The Stylist may make recommendations regarding:

• Colors;
• Silhouettes;
• Proportions;
• Fabrics;
• Brands;
• Accessories;
• Shoes;
• Layering;
• Trends; and
• Overall outfit coordination.

Customer retains complete discretion regarding whether to accept, reject, purchase, or rent any recommendation.

Customer expressly acknowledges that payment of the styling fee does not guarantee any particular styling result or outcome. The Stylist is being compensated for the Stylist’s time, effort, professional knowledge, creative judgment, recommendations, and assistance, not for achieving a guaranteed result. Customer understands that fashion and personal styling are subjective and that Customer may ultimately determine that the recommended looks do not meet Customer’s personal expectations.

To the fullest extent permitted by applicable law, L4L shall not be responsible or liable for the subjective outcome, aesthetic result, or Customer’s satisfaction with the styling session.

L4L does not guarantee that the Customer will:

• Find a garment they want;
• Find a garment in their size;
• Find every component of a complete outfit;
• Find merchandise within their budget;
• Purchase or rent any recommended item;
• Agree with the Stylist’s recommendations;
• Achieve a particular aesthetic result; or
• Leave the appointment with a complete look.

L4L’s role is to facilitate the booking and administration of the styling service and, where applicable, provide access to the L4L location and related resources. The Customer’s payment is primarily for the Stylist’s reserved time and professional styling labor. Nothing in this Agreement is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

Any merchandise purchased or rented from a third-party retailer constitutes a transaction between Customer and that retailer.

L4L and the Stylist are not responsible for third-party retailer:

• Pricing;
• Inventory;
• Product defects;
• Sizing;
• Availability;
• Returns;
• Exchanges;
• Refunds;
• Warranties;
• Shipping; or
• Retailer policies.

Customer is responsible for reviewing the terms applicable to each purchase or rental.

Customer agrees to provide reasonably accurate information concerning preferences, sizing, budget, occasion, and desired aesthetic. Customer agrees to reasonably cooperate with the Stylist during the appointment, including providing honest feedback and considering reasonable styling recommendations. The Stylist cannot be responsible for the outcome of a styling session when Customer’s preferences, information, or requirements materially limit available options or differ from initial consultation.

Unless otherwise agreed in writing, the styling appointment will begin at the Looks For Lease location at the Beverly Center. The Stylist may accompany Customer throughout the Beverly Center and visit participating retailers as reasonably necessary to provide the styling service.

Customer acknowledges that the Stylist has reserved a specific period exclusively for Customer.

If Customer arrives late, the appointment will generally continue until the originally scheduled end time. A late arrival does not automatically extend the appointment. Any extension is subject to Stylist availability and may require an additional fee.

Customer agrees to comply with L4L’s cancellation and rescheduling policy provided at the time of booking. Because the Stylist reserves a specific period of time exclusively for the Customer, cancellations, rescheduling, and no-shows are subject to the following deposit policy:

Unless specifically included in the purchased package, styling services do not include:

• Additional styling sessions;
• Personal shopping outside the scheduled appointment;
• Wardrobe organization;
• Closet clean-outs;
• Alterations or tailoring;
• Hair or makeup services;
• Photography;
• Modeling;
• Transportation;
• Delivery; or
• Purchasing merchandise on Customer’s behalf.

Additional services may be available for an additional fee.

All merchandise purchases and rentals are separate from the styling fee. Customer is responsible for paying the applicable purchase or rental price directly to the applicable retailer or service provider unless otherwise expressly agreed. L4L and the Stylist are not responsible for financing Customer’s wardrobe purchases or rental obligations.

L4L acts as the booking and administrative representative for the Stylist. The styling service is provided by the Stylist to Customer. Nothing in this Agreement creates a partnership, joint venture, or employment relationship between Customer and L4L or between Customer and the Stylist.

By booking, paying for, or participating in the styling appointment, Customer acknowledges and agrees that: